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Frequently Asked Questions

1. Where can I find the sizing templates?

- Please browse the Community section on this Help Center.

 

2. Can I CC a second party using this site?

- Yes, but please do not CC other Zendesk instances.

 

3. How do I obtain an ECCN (Export Control Classification Number)

-All SMC products fall under CFR15 Code of Federal Regulations with the US government.  If you are exporting SMC products outside of the US, you MUST receive an ECCN prior to exportation and we expect our distributors to follow all US government export regulations. To obtain an ECCN, please follow the link below to fill out "ECCN Required Info sheet", and email it to smceccn@smcusa.com.

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